🔗Calendar Connection

Configure Calendar Connections for AI-scheduler

Navigate to Calendar

• If there is no calendar connected click the "Connect" button

Select the account for connecting google calendar to the iClosed

Don't forget to allow all permissions otherwise you will not get your bookings on google calendar

Make sure to click the "Select all" option to grant the necessary permission and click the 'Continue' button to complete your calendar connection with iClosed

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How to add/connect multiple Google calendars to your iClosed

Navigate to https://app.iclosed.io/app/ai-scheduler/calendar-connections

Click "Add another calendar"

Select the account for connecting google calendar to the iClosed

Don't forget to allow all permissions otherwise you will not get your bookings on google calendar

Make sure to click the "Select all" option to grant the necessary permission and click the 'Continue' button to complete your calendar connection with iClosed

How iClosed do conflict handling if multiple google calendar are attached?

Conflict Handling:

When the iClosed integrates with Google Calendar, it ensures that scheduled appointments do not clash with existing events, meetings, or commitments on the user's Google Calendar. Conflict handling mechanisms help prevent double bookings or overlapping schedules.

1. By default, iClosed checks for conflicts across up to three calendars

How to add bookings to your desired Google calendar?

Navigate to https://app.iclosed.io/app/ai-scheduler/calendar-connections

Add Booking to Your Desired calendar

If you've connected multiple Google calendars with iClosed, you can easily choose the specific calendar through which you prefer your meetings to be scheduled within iClosed. Click the "Edit" button in front of "Add to Claendar" and select the desired calendar from the dropdown.

How to Troubleshoot calendar connections of your team?

For checking Google calendar connection of Your team, navigate to https://app.iclosed.io/app/ai-scheduler and click "Calendar"

Choose your preferred closer from the dropdown list to check their calendar connection status. This will show whether the selected closer's calendar is connected or not. It will also display the email address through which the closer has connected with iClosed.

Alternative way of checking your team's Calendar connection Click "Settings"

4. Click "User Management"

5. Open "Users" tab.

6. Within this section, you'll find the availability status indicated in the "Availability" column, showcasing whether users have set their availability. Additionally, you can assess calendar connectivity by referring to the "Calendar" column, highlighting whether a calendar is connected or not.