How do I manually add a call of a contact in Global Data?

To manually add a call for a contact in Global Data, follow these steps:

  1. Navigate to Global Data: Open the "Calls" page under "Global Data."

  2. Add Call from Calls Page:

    • Click on the "Add Call" button.

  • In the "Add New Call" modal, select the contact and the event for which you want to schedule the call.

  • Choose the closer for the call. You can either select the "Round Robin" option to auto-assign a closer based on priority, or manually select a closer of your choice.

  • Click the "Schedule Call" button. The event calendar modal will open.

  • Select a time slot and click on the "Schedule Call" button to finalize the call.

  1. Add Call from Contact Card:

    • Open the contact card of the contact you wish to schedule a call for.

    • Click on the "Add Call" button on the contact card. The "Add New Call" modal will open.

  • Follow the same steps as described above to schedule the call.

By following these steps, you can successfully add a manual call for a contact in iClosed.

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