This may happen if previously used sessions are blocking your from loading new login session, or your user account is deactivated from the iClosed account.
Here're the troubleshooting steps:
#1 - Log out and clear sessions on the endless loading screen
This screen will load endlessly with iClosed icon in the middle.
Click on the "Sign Out" button at the bottom of the screen to log out and clear sessions.
As soon as you click on the button, you will be transferred to the login page → https://app.iclosed.io/auth/login
In case you're still not able to log in, proceed to step #2.
#2 - Troubleshoot login via Chrome Incognito page
In case you are still not able to log into your account, try doing it from Chrome Incognito tab.
Open Chrome Incognito mode
Copy iClosed login page → https://app.iclosed.io/auth/login and paste it into search bar, and try to log in.
In case you're still not able to log in, please reach out to our Customer support team immediately so we could check is your user account still active.
If you've logged in successfully, please clear local storage and cookies as per following steps:
Right click → Inspect element → Go to Applications tab
Locate iClosed app
Click on Local storage and clear it with cross icon
