Global Data is the central hub of your
iClosed account, where you'll see all contacts and details about contacts that have interacted with your scheduler.
We've broken it down for you into four sections, all related to your events but with different views, depending on what is needed for you to focus on:
Contacts - default
Global Data home page, where you'll be able to see all of your contacts, and from where you can see all details about their lead stages. Calls - section where you can see all about your calls, including call details.
Deals - the money-screen as we call it, with all details about closed deals.
Appointment Setting - everything a call setter would need in one place, that helps him ensure all important meetings are booked with the sales team.
If you'd like to combine data that is available inside of different sections you can do that easily with Global Data - Filters.
Filters - overview
Here's a quick overview of all filters available. Navigate to
Global Data and select any of the sections where you would like to apply Advanced Filters, and click on the "Add filter" button to open Filter menu.
No matter the section you're on, filter button will remain on same position for you to find, with same filters across the Global Data.
Contacts Filters
Here's the list of filters available for the Contacts group of filters, with its filtering options:
Email - contain or doesn't contain or is...
First name / Last name - contain or doesn't contain
Phone Number - contain or doesn't contain or is...
Country - is or is not
Contact Creation date - is or is before or is after or is between
Updated On - is or is before or is after or is between
Scheduling Status - is or is not
Initial Scheduling Status - is or is not
Status Last Modified At - is or is before or is after or is between
Last interaction type - is or is not
Number of Discovery / Strategy calls booked - is less than or is greater than or is equal to
Timezone - is or is not
IP Address - Contain or Doesn't contain or is...
Current Closer Owner - is or is not
Setter Owner - is or is not
Contact Stage - is or is not
UTMs - is or is not
Lastly, all custom created contact fields will appear under separate Contact filter group. Custom fields and Invitee questions filtering will be available as per field type:
Short text - Contain or Doesn't contain
Long text - Contain or Doesn't contain
Multi-select - is or is not
Single-select - is or is not
Date and time - is or is before or is after or is between
Number - is less than or is greater than or is equal to
User - is or is not
Rating - is or is not
URL - Contain or Doesn't contain
Events Filters
All data available on an events level:
Event type - is or is not
Events - is or is not
Calls Filters
Call status - is or is not
Call creation date - is or is before or is after or is between
Call start date - is or is before or is after or is between
Call duration - is less than or is greater than or is equal to
Call location - is or is not
Closer owner - is or is not
Set by - is or is not
Call outcome including Strategy or Discovery call outcome - is or is not
Strategy call no sale reason - is or is not
Discovery call rejection reason - is or is not
No sale reason - is or is not
Objection - is or is not
Strategy call objection - is or is not
Deals Filters
All data as per deals added as per calls:
Deal Date - is or is before or is after or is between
Deal value - is less than or is greater than or is equal to
Deal source - is or is not
Income - is less than or is greater than or is equal to
Sales - is less than or is greater than or is equal to
Payment type - is or is not
Product - is or is not
Product Tag - is or is not
Deal Closer owner - is or is not
Validations Filters
Is email valid - is or is not
Is phone valid - is or is not
Enrichment Filters
Credit score - is or is not
Pre-qualification - is or is not
Debt to income ratio - is or is not
Debt resolution amount - is less than or is greater than
Debt resolution debt to income ratio - is or is not
Estimated income - is less than or is greater than
Personal income - is less than or is greater than
Household income - is less than or is greater than
Credit pre-approval amount - is less than or is greater than
Credit limit amount - is less than or is greater than
Credit pre-approval debt to income ratio - is or is not
Credit limit debt to income ratio - is or is not
Additional options
Search button on top of Filters helps finding filters you'd like to use easier.
Also, with Smart Views, you will be able to save filtered views, and customize your
Global Data sections, so you don't have to spend time setting up filters over and over again, every day. Learn more about Smart Views.
Here's a quick video on how to create Smart Views:
Additional filtering options
Once you select and apply filters for a specific section you've selected, bear in mind that you'll have several additional options in your
Global Data screen.
Check out additional options
Check out additional options
Click on the arrow next to filters to show or hide filters selected
Quick switcher between filters selected. If filters are shown, you will be able to easily switch between:
All of A and B for the selected filter or
Any of A and B for selected filter
Filters selected will stay on your
Global Data even if you switch between sections (Contacts, Appointment Setting, Calls and Deals)
Edit filter → hover over filter shown and click on "Pencil" button to edit
Remove filter → hover over filter shown and click on "x" button to remove
Add filter → hover over filter shown and click on the "+" button to include more filters
Wrap in group → gives you additional level of filtering
Additional ADD/OR conditions for filters selected
To reset all filters completely and get back to default
Global Data section view, click on the "x" button next to Filters button on topSave Filters → by clicking on the "Save As" button on top right of your screen
Smart Views are saved filters (Learn more HERE)




