In case you've cancelled your iClosed subscription (including free trial), you can reactivate it quickly in no time:
Log in to your
iClosed account from iClosed login pageOnce you are in, you will see following:
Confirmation message on top that the account is deactivated
Information about the plan you've used when subscription was cancelled
iClosed features on the left side menu will be hidden until the account is reactivated
To reactivate, simply click on the "Reactivate subscription" button, confirm the selected plan and proceed to check out page.
Pro tips
You will be also able to switch between plans by clicking on "View plans" button and select the new plan you want to restart with.
But, bear in mind that if you were on Business plan originally, and reactivate to Startup (lower tier), access to the features will be allowed according to the lower tier access (including integrations set, accessible to Business and Enterprise subscription plans only)
the "View plans" button will not be visible if you've previously been on Startup or Business quarterly, yearly or biannual plans, Enterprise plan or any other "Old" plan that is not supported anymore.
In case you're experiencing this, please reach out to our Customer Support team via chat button below and we'll set up reactivation per your preference from the back.
The user seats can also affect your new payment.
If the number of seats in User Management are less than the minimum number of seats required by the plan, you will be charged for minimum number of seat (example Business plan with 5 seats included)
If the number of seats is the user are more than the number of minimum seats, than subscription charge will be calculated according to total number of seats
Additionally, with account reactivation, you would need to re-integrate your external tools with iClosed again, since after account is cancelled, all integrations will be disconnected automatically.
After the account is reactivated, you regain access to all of your data (calls, events, contacts, etc.)
In case you are experiencing any troubles or you have questions about account reactivation, please reach out to your account manager or to our Customer Support team via chat button. We're always happy to help!