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How can I enable or disable invitee to be able to cancel and/or reschedule a call from the confirmation email?
How can I enable or disable invitee to be able to cancel and/or reschedule a call from the confirmation email?

How to prevent leads from canceling or rescheduling calls from confirmation emails I'm sending to them?

Updated over a month ago

Notifications section inside the Event Builder is a place where you can tailor email and SMS notifications. Navigate to AI Scheduler β†’ Events and click on:

  • Any existing Event β†’ and select Notifications section from the left side menu or

  • Create New Event β†’ and define event details and hosts first in order to be able to access the Notifications section

  1. Click on "Edit" button inside the "Confirmation email" notification

  2. Below the email there is checkbox with option to
    ​"Include cancel and reschedule links in invitee's confirmation and reminder emails"

  3. Uncheck it, and these options will not show in confirmation emails anymore

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