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How to cancel my account?
How to cancel my account?

or how to disable auto-renewals for my account?

Updated over a month ago

By default, iClosed subscriptions renew on the renewal date listed on your
Settings → Billing page, and deactivating subscription not to auto-renew is not available. The setup in place ensures that you don't have any hold-ups while achieving successes with iClosed, caused by not paid subscription.

The steps below will walk you through on how to stop a subscription at the end of your billing cycle, so you don't have unwanted charges to your credit card.


Steps

  1. Click on the "Three dots" button on the far right of your Subscription plan pane

  2. Select "Cancel Subscription" button

  3. And answer the exit form questions

Once completed, you will have access to the iClosed account until the end of the current billing cycle, and your credit card will not charged anymore.


Can I reactivate my account after cancellation?

Yes, you can reactivate your account up to 3 months after the subscription end date, by

logging into your account via iClosed Login page.

Once login information is filled out, you'll land to the billing page to choose plan, make payment and subscribe again.

In case of any troubles, feel free to reach out to our Customer Support team via chat button in the bottom right corner of your screen.


In case you're thinking about cancelling your iClosed account, please get in touch with us to help us understand why. For whatever reason you're thinking about cancelling your account, we are sure that we can find a solution to help you succeed with iClosed!

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