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Scheduled Calls Filters

Detailed article on how to utilize filters for your calls

Updated over a month ago

You can filter your scheduled calls by date or by using the additional filters from the filters button.

1 - Filtering by Date Range

The date range filter is places outside of the additional filters and next to your Past Calls so that you can access it quickly and see your calls for a specific date range.

You can apply the filter for a custom date range or use the predefined date ranges.


Additional filters

You can access all additional filters from the filters button on the right.

2 - Filtering by Events

To filter based on Event, simply click on Events dropdown and select the events for which you want to apply the filters.

Note: Super admin/sales manager will have access to all events. Closers/setters will have access to their own events or events that they are added to as hosts.


3 - Filtering by Event Types

To filter your calls based on the type of event, simply use the Event Type filter.

Discovery type of events are only available on Business Plan/Enterprise Plan.


4 - Filtering by Call Status

You can filter by call status. By default Scheduled and Rescheduled calls are turned on.

Important Note

If you cannot see a cancelled call, please make sure that you have selected cancelled events from Call Status filter.

By default Cancelled events are hidden in your scheduled calls list.


5 - Filtering by Invitee Email

You can filter a call using the invitee email.


6 - Filtering by Outcomes

Filtering by outcomes is only available on the Past Call tab as outcomes are only available when they go to Past Call.

You can filter your outcomes for Strategy Calls and Discovery Calls and Pending Outcomes.

For Strategy Calls you can filter by:

  • Sale

  • No Sale

    • Unqualified

    • No Show

    • Contact Cancelled

    • Admin Cancelled

    • Follow Up Scheduled

For Discovery Calls you can filter by:

  • Approved

  • Rejected

Discovery calls are only available on Business/Enterprise Plan.


7 - Filtering by UTM Filters

Refers to filtering UTM set if available. If you've included UTM code parameters to your scheduler, you will be able to filter out data you're collecting via UTM's.
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Remember, UTM's are solely connected with each Event/Scheduler, and need to be included for each and Every Event you have on your iClosed account, in order to track them all.


8 - Filtering by Setters or Closers

This is only available to Super Admins or Sales Managers.

You need to select All Closers and Teams on the main scheduler filter on the top navigation to access this filter.

Simply check the closer(s) or setter(s) for which you want to filter the calls.

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